What’s Included in the TechCare Plan

What’s Included in the TechCare Plan

Overview:
The TechCare Plan is our all-in-one subscription for ongoing technology support. It's designed to give individuals and small businesses peace of mind with priority service, ongoing maintenance, and proactive protection.

What the TechCare Plan Covers

  1. Remote Support Access
    Receive remote support as needed during business hours. Availability may vary by plan tier and technician schedule. Live assistance is prioritized for technical issues.

  2. Priority Scheduling
    TechCare members get moved to the top of the queue for both remote and onsite service.

  3. PC Optimization & Maintenance
    We regularly clean up junk files, update software, check performance, and monitor for issues.

  4. Malware Scans & Protection Tools
    Includes licensed tools like Malwarebytes and CCleaner or similar, pre-installed and configured.

  5. Data Backup Support
    We help you set up and maintain secure local and cloud backups.

  6. Device Monitoring (RMM)
    Business plans include monitoring tools to catch problems before they affect you.

  7. Help Desk Ticketing
    TechCare includes access to our full support ticket system. Submit a request here.

  8. Password Management Guidance
    Includes help setting up a secure password manager and general account security support.

Plan Options

  • TechCare Lite – Remote-only, basic coverage

  • TechCare Residential – Full support for individuals and households

  • TechCare Business – Expanded coverage for office devices, networks, and team coordination

You can compare plan features and pricing on our website or by contacting us.

How to Enroll

To enroll or ask questions, call (720) 669-1007 or submit a request through our support form.

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